Nourishing Meals on Wheels with A Well-Being Check

Delivering meals with a difference: Your well-being is our priority

ICare Cuisine stands out with its ‘A meal delivery with a difference’ philosophy. Each meal we deliver is our opportunity to ensure that you’re doing well and to engage in a meaningful conversation. We are ready to help you in every way, from getting your post and newspaper to keeping you comfortable and hydrated.

We deliver hot and frozen lunches right to your door, but our well-being check truly sets us apart. This check aims to ensure that you are safe and healthy. Should anything go amiss, we will contact your nominated person or next of kin immediately to ensure your peace of mind.

More Than Just a Meal

Inspired by our commitment to your well-being, ICare Cuisine’s delivery personnel are not just drivers but your companions in care; that’s why we name them Community Assistants Providing a reliable, friendly face that you can rely on regularly, they are trained in adult care awareness. They aim to support your independence at home, whether they assist with menu choices or provide a comforting smile.

With our ‘More Than a Meal’ approach, we’re committed to knowing you personally and caring about your safety and well-being. This service is available every day of the week without needing any long-term commitment. You can order what you want whenever you want, and we will be available to you come rain or shine.

ICare Cuisine is more than just a Meals on Wheels provider. We help you maintain a healthy, independent lifestyle by providing every meal with a touch of care. We invite you to join us on this journey of nourishment, care, and independence. Because with ICare Cuisine, every meal is a step towards a happier, healthier you. Call us today on Call today on 0845 604 1125.

carer bringing meal to senior

ICare Premium Meal With Care Gives You More

We at ICare Cuisine recognise that everyone’s needs are unique, so we’re proud to introduce our ICare Premium Service. Besides our standard meal delivery option, this option includes a 15 to 30-minute support and friendship visit, ensuring we meet your individual needs.

Because we understand that everyone’s needs are different, we provide our clients or their next of kin the opportunity to discuss what’s important to them during their care visit with us. It doesn’t matter whether you need help cooking, cleaning, or simply enjoying a hot drink and companionship; we aim to provide you with the support you need. As a result of this individualised approach, we can deliver more than just a meal but also an experience that enhances your day.

ICare Premium Service costs £6.50 in addition to your meal price. Our flexible and caring staff is here to meet your needs, whether you’re looking for regular support or a one-time helping hand. Our dedicated team will tailor the service to meet your preferences, ensuring each visit is as helpful and meaningful as possible.

ICare Cuisine’s staff is rigorously vetted and trained to ensure safety and quality care. We conduct Disclosure and Barring Service (DBS) checks on all employees and offer essential training in Object Moving and Handling, Safeguarding, Dementia Awareness, Food Hygiene, Infection Control, and GDPR compliance. Taking such a comprehensive approach ensures that our team provides exceptional and safe care while maintaining high professional and compassionate standards.

Our Premium Service offers more than just a meal; your day will be brightened by a touch of personalised care and companionship provided by ICare Cuisine. Call us on 0845 604 1125 to discuss this premium option.

Home Shopping Service: Your Shopping Essentials Delivered

ICare Cuisine is delighted to offer its Home Shopping Service to help you with your everyday needs. Designed to make your life easier, this service allows you to get your essential shopping items delivered directly to your door within 48 hours. You will never have to leave your home for groceries, household items, or any other necessities because our Community Team will take care of everything for you.

We have supported many people who have been discharged from hospital. We understand the challenges faced after hospital discharge; our service is designed to be a helpful provider, ensuring patients returning home can easily access essential shopping items without the need to leave their house.

To use this service, simply provide your shopping list to your Community Assistant or contact us at 0845 6041125. Rest assured that we will handle everything for you, delivering your items promptly and with utmost care. Our service charge is only 20% of your shopping bill, making it an affordable option for added convenience. The total cost to you will be just £6.00 if your shopping bill is £5.00.

Although we strive to meet all your shopping needs, we cannot provide certain items, such as medications, cigarettes, and alcohol. By restricting ourselves to essentials, we can focus on providing you with well-being and comfort.

ICare Cuisine’s Home Shopping Service goes beyond delivery; it extends our commitment to your convenience and care. So you can enjoy your day and live independently easily, let us care for your shopping needs. Call us about our home shopping option on 0845 604 1125.

Frequently Asked Questions

Are There Any Delivery Charges?

No, ICare hot and frozen meals are delivered to your door at no additional charge.

Are Your Community Assistants Safe And Trustworthy?

Yes, all our delivery personnel are checked to ensure they do not have a criminal record and are able to work with vulnerable people. We also check they have good references.

All our delivery personnel wear purple ICare polo shirts and purple fleece jackets and carry an Identification Badge to give you added reassurance that they are genuine ICare employees. Much more than drivers, these friendly faces are valuable social contact for isolated and vulnerable people.

Trained and experienced in adult care awareness they keep a constant eye on the welfare of our customers. We are proud of the many tributes they receive from service users.

Can I Cook My Meal And Dessert In A Microwave?

Yes. The following instructions are based upon the use of a 750 Watt microwave with a glass turntable. Heating time should be reduced for higher power, or increased for lower-powered microwave ovens. For both meals and desserts – take the meal and dessert straight from the freezer, simply place in the microwave and follow cooking instructions on the label.

Please Note. Heating instructions are meant as a guide only. Always make sure the food is piping hot before eating.

Once a product cooked never reheat or refreeze.

Can Someone Else Order A Meal On My Behalf?

Yes, you can ask a member of your family to order meals for you and if you wish they can also pay for your meals. If you ask a friend to help you with your order, we would advise you not to disclose your credit or debit card details to anyone.

All FAQs

More meals, more choice, more value

Special Diets

Finding the ready meals to suit your special diet even if you have a specific allergy or food intolerance, there’s no need to miss out. We believe that everyone should be able to enjoy delicious food. So if you’ve got a specific dietary requirement, or you simply don’t like a particular taste, you’ll find our Free From Lists very handy.

Special diet meals

Healthcare professional visiting elderly woman

Healthcare Professionals

For over 2 decades we’ve helped thousands of older people live independently at home, thanks to our unrivalled range of home-delivered hot and frozen meals and desserts. Our reputation for care and quality food has led us to become one of the UK’s leading delivery services for frozen ready meals.

Carers and healthcare professionals

What our customers say.

I wanted to say a huge thank you to everyone at Icare meals…you guys have been a big cog in the care plan that allowed mum to remain in her own home to the age of almost 96. You provided mum with a routine, a daily contact and a nutritious meal and you gave me peace of mind that mum was being provided with what she needed when I wasn’t there. Absolutely everyone we came in contact with at Icare meals has been kind and caring, not only to mum, but to me too and that means a lot. You have been the lifeline we needed for the past five years and I wouldn’t hesitate to recommend Icare meals to other families.

Sarah

My mother came home from the hospital and needed arrangements for hot meals. ICare set this up very quickly, the food was terrific, my mother was very happy with the selection and the helpful drivers. She looks forward to their visit, they are so friendly and it took the pressure off us to be there to prepare her meals.

Bev Hollins

Mum, and I, so appreciated your service and the lovely, cheerful manner of your staff. The drivers did become like friends to Mum and she so enjoyed seeing them every other day and having a little chat. The photo of her and Dom is wonderful! I shall really cherish that and spread it around the family, who will all enjoy it. I want to say thank you from me too. Your service was always so easy to deal with, so relaxed about sudden changes and so supportive in putting things in place - and Mum really enjoyed her meals. I recommend you to everyone I come across who is in a similar position to Mum.

I just wanted to express sincere thanks from me and my sister, for the support that Nicky, Dom and the team provide for our father, Tom. It is reassuring to know that Dad's lunch and supper are taken care of, as he cannot reliably do this for himself. Whenever, I have been visiting, while the food is being delivered, it is obvious that a happy smiling face and the great smelling meal is the highlight of his day.Well done. Your efforts are much appreciated 🙂

Thank you so much for your help in setting up a meal delivery service for my 90 year old uncle and 88 year old aunt. The service was a literal life saver for my uncle, who has Alzheimers, when he was left home alone when my aunt fell and broke her hip just before Christmas and had to go into hospital. My uncle was so impressed with the meals that he suggested that we add my aunt to the meal plan when she came home. They both really enjoy the meals: "smashing", "lovely", "ate the lot" are just a few of their comments. They have also mentioned that meal delivery is always on time and that the staff who bring the meals are always polite, pleasant and helpful. Our experience of the service is overwhelmingly positive and I would highly recommend icare to anyone considering a meal delivery service.Best wishes to you and your team for 2024

Amazing service provided by ICare. Great variety of tasty, healthy and nutritious meals brought daily to your home and served and plated. Welfare check done and any concerns are given to the family. The staff are so friendly and helpful and nothing is too much trouble. As a family we have passed on recommendations and will continue to do so.

The whole process and experience of seƫting up this wonderful service for mum has been excellent Taking the pressure off us and giving us peace of mind. Everyone is so helpful. A first class service, with lovely hot meals delivered to mum daily, by a friendly caring team, who not only deliver but check on mums welfare during the visit.

The service at ICare has been amazing. From the initial phone call to ask about the service, to the people who deliver the meals every day. Everyone is extremely helpful and caring and always respond quickly to any unforeseen changes. Would highly recommend and have done so to a friend who also now uses the service for her Mother.

We have daily meals delivered to my in laws by the Market Harborough depot. I’ve just had to write to tell you how amazing the staff are. No matter what the problem they are always cheerful and very helpful. Also, the delivery man must have the patience of an angel. My in laws have dementia and their behaviours change daily so it can’t be easy for him. Please pass on our thanks for their help in a very difficult time for us.

Meals With A Difference: Where Every Meal Includes a Wellness Check