How to store and cook your frozen meals
As well as hot meals we offer a range of frozen meals. If you choose frozen meals they will be delivered frozen. They should be placed in your freezer or freezer compartment in your refrigerator as quickly as possible. The delivery personnel will be happy to do this if you are unable to do this.
Heating instructions
Gas and electric oven
Pre-Heat Oven to 345 F/180 C or Gas Mark4.
For the main course, just heat the meal from frozen. Leave the lid on and place the tray on a baking tray in the middle of a preheated oven for 40-45 minutes.
For desserts, heat the dessert from frozen. Leave the lid on and allow 20-25 minutes of heating time.
If a meal and dessert are to be heated together, the meal can be placed in the oven and after 20 minutes the dessert can be put in with the meal for the remaining time, approximately 20-25 minutes.
Fan assisted ovens
Pre-heat oven to 300F/155C Meal will require 40 minutes cooking, the dessert 20 minutes.
Microwave cooking guide
The following instructions are based upon the use of a 750 Watt microwave with a glass turntable. Heating time should be reduced for higher power, or increased for lower-powered microwave ovens.
For both meals and desserts – simply decant from foil container place on a microwaveable plate and cover with plastic dome and place them in the microwave and follow cooking instructions on the label.
Once cooked, meals and dessert can be eaten straight from the container or if preferred set out onto a serving plate.
We would always recommend gently heating the plate before serving the meal.
Please Note. Heating instructions are meant as a guide only. Always make sure the food is piping hot before eating.
Once a product is defrosted or cooked never reheat or refreeze.
After cooking consume your meal as soon as possible.
Please remember if you need to tell us or ask us anything simply pick up the phone and dial 0845 604 1125 and we will sort out your query.
Main courses and desserts examples
More meals, more choice, more value
Special Diets
Finding the ready meals to suit your special diet even if you have a specific allergy or food intolerance, there’s no need to miss out. We believe that everyone should be able to enjoy delicious food. So if you’ve got a specific dietary requirement, or you simply don’t like a particular taste, you’ll find our Free From Lists very handy.
Healthcare Professionals
For over 2 decades we’ve helped thousands of older people live independently at home, thanks to our unrivalled range of home-delivered hot and frozen meals and desserts. Our reputation for care and quality food has led us to become one of the UK’s leading delivery services for frozen ready meals.